Blackjack at JackpotCity Casino

Founded in 1998, JackpotCity is a top-tier European online casino with a host of games, bonuses, and special events. The online casino makes gamblers from all over the world feel at home, as the website is available in over two dozen languages, not to mention multilingual customer support. To add fun and a competitive element to the gameplay, the casino runs tournaments with lucrative cash awards to winners. JackpotCity is a user-friendly casino that provides lots of ways to help get issues resolved. These are a live web chat, a detailed FAQ page, and email support. The casino’s website is fully compatible with all types of devices, but it does not have downloadable casino software. 

Blackjack at JackpotCity Casino facts

🏛 Established	1998
📄 License	Alderney Gambling Control Commission, Kahnawake Gaming Commission, Malta Gaming Authority
🌐 Languages	Arabic, Azeri, Croatian, English, French, German, Greek, Icelandiс, Italian, Japanese, Khmer, Korean, Latvian, Luxembourgish, Maltese, Morisien, Norwegian, Portuguese, Russian, Spanish, Thai, Turkish
💾 Software Providers	4ThePlayer, All41Studios, Crazy Tooth Studio, Evolution, Ezugi, Foxium, Gameburger Studios, Games Global, Gold Coin Studios, Just For The Win, Microgaming, NetEnt, Northern Lights Gaming, Novomatic, OnAir Entertainment, PearFiction Studios, Pragmatic Live, Pragmatic Play, Red Tiger Gaming, Slingshot Studios, Snowborn Games, SpinPlay Games
💳 Deposit Options	Apple Pay, AstroPay Direct, Bank Wire Transfer, Bitcoin, ClickandBuy, EcoPayz, Entropay, Ethereum, Interac, Maestro, Mastercard, MuchBetter, Neosurf, Neteller, POLi, Pay4Fun, PayPal, PayU, PicPay, Pix, Postepay, SafetyPay, Servipag, Skrill, Tether, Trustly, UPI, Visa, WebPay, eChecks, eZeeWallet, iDebit, paysafecard
💰 Withdrawal Options	Bank Wire Transfer, Bitcoin, Check, ClickandBuy, EcoPayz, Entropay, Ethereum, Interac, MuchBetter, Neteller, Pay4Fun, PayPal, PicPay, Pix, Postepay, Skrill, Tether, Trustly, UPI, Visa, eChecks, eZeeWallet, iDebit
🚫 Blocked Countries	Afghanistan, American Samoa, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Botswana, British Virgin Islands, Bulgaria, Cameroon, China, Colombia, Congo, Cuba, Czech Republic, Denmark, France, French Guiana, Germany, Ghana, Greece, Guadeloupe, Guam, Holy See, Hong Kong, Hungary, Iran, Israel, Italy, Kenya, Lithuania, Macau, Martinique, Mayotte, Mexico, Micronesia, Mozambique, Myanmar, Netherlands, New Caledonia, Nicaragua, Niger, Norfolk Islands, North Korea, North Macedonia, Northern Mariana Islands, Philippines, Poland, Portugal, Puerto Rico, Romania, Rwanda, Réunion, Saint Helena, Saint Martin, Saint Pierre and Miquelon, Saint-Barthélemy, Serbia, Singapore, Slovakia, Slovenia, Somalia, South Africa, Spain, Switzerland, Syria, Taiwan, Tanzania, Turkey, Uganda, United Kingdom, United States Virgin Islands, United States of America, Uzbekistan, Venezuela, Wallis and Futuna, Yemen, Zambia

JackpotCity Casino: General overview

To start playing, a user needs to register first. In the website’s footer, there is an eCOGRA icon that proves the casino’s compliance with industry best practices in terms of fair play, safe depositing and responsible behaviour. Live Dealer games feature blackjack, roulette, and baccarat, run by professional croupiers, all delivered in a high-definition video stream.

Payout percentages 

Jackpot City is among the few online casinos showing payouts for their games. To get access to the information, you must click the Payout Percentages link at the bottom of any page. The pdf file that will open shows the theoretical RTP for most Microgaming products. The table is arranged in alphabetical order. On the one hand, it’s an excellent helper for players who want to pick a game with the highest return. On the other hand, only Microgaming titles are listed there.

Hot and cold games

After signing up, you will see a different lobby than before registration. Particularly at the top right corner, there are three white icons for sorting out the games as follows:

• Fire icon: Clicking it will show the games currently paying out higher than usual. This means you can also ride the winning streak.
• Snowflake: Clicking it will show ‘cold’ games – the ones that yield lower cash prizes than usual. If you pick a cold game, chances are the losing streak will end soon, and you will harvest good wins. 
• Heart icon: Clicking the Heart will display the games you have added to your favourites. 

Customer Support

The easiest way for a player to get an answer to their question is to click Help Centre. This is a FAQ page containing 10 sections: Withdrawal Queries, My Account, Promotions, Responsible Gaming, etc. Each section gives answers to the most common question on a specific topic. We’ve found no email address to contact the casino representatives if the need arises—and this is weird. 

Access to the live chat is counterintuitive. In fact, the live chat widget is hidden, so you will hardly find it. When in the Help Center, you must enter any topic, choose ‘Yes’ to the question ‘Do you need more help?’, and click ‘Click here to contact us.’ The tricky access to live support is the most crucial downside of Jackpot City casino.  

Deposit options in JackpotCity Casino

There are 20+ currency options, including USD, EUR, NZD, etc. Once registration is complete, a player cannot change the currency when playing online blackjack for real money. The online casino has over 20 deposit options that differ across player locations. For example, when visiting JackpotCity from New Zealand, you will find Neosurf and paysafecard, among others. However, in other countries, these pre-paid cards do not operate. Below are listed some deposit options you can find in JackpotCity:

• Visa, Mastercard
• GPay:
• Skrill
• ecoPayz
• Neteller
• paysafecard
• Neosurf
• AstroPay
• Bitcoin, Tether, Ethereum, Litecoin, USDC

The minimum deposit is $10 for most options. The maximum amount is not specified anywhere in the rules or FAQ. Trying to establish the max limit, we inserted $100k and $1m into the Deposited amount field, and in both cases, our transaction was accepted. This led us to the conclusion that the online casino does not set any maximums. The size of your deposit is only limited by the requirements of your selected payment option. 

Withdrawal options in JackpotCity Casino

The minimum amount to withdraw is $50 (or currency equivalent). As is the case in many other online blackjack casinos, JackpotCity offers just a few options: bank transfer, cryptocurrencies, and web wallets (Neteller, Skrill). It is possible indeed that you will come in view of more options, based on your location. When you request a withdrawal, you’ll have to wait sometime for it to be processed. The online casino’s T&C states that the processing time is 24 hours.

Important banking terms and conditions   

To avoid bad surprises when you are about to cash out your winnings, you are encouraged to open the casino’s Terms & Conditions and read Clause 7 Payment Details / Withdrawals. We will exhibit below the most essential provisions that can affect your cashout procedures once you are in breach of them:

• The online casino reserves the right to verify the player’s identity upon depositing 3000 euros as a single or cumulative transaction. The document verification is standard: You are to submit proof of income, documents confirming residence, and some other files. 
• Players who want to withdraw 5 times or more, greater than their lifetime deposits, can only withdraw €4000 per week. JackpotCity is part of a casino group encompassing 10+ online casinos, and this financial provision applies across the Group.
• Unless the previous provision applies, the maximum withdrawal amount is GBP10,000 (or currency equivalent) per 24 hours.

Blackjack providers in JackpotCity Casino

The casino is powered by Microgaming (Games Global), Pragmatic Play, Evolution, and a few other top studios, which implies that the range of games is of excellent quality. Finding blackjack games is easy as there’s a Tables category in the lobby that further divides into a few subcategories, including Blackjack. Here, you will see about 30 titles. For a live blackjack experience, go to the Live Casino tab, where about 20 blackjack tables are waiting for you. 

Online blackjack in JackpotCity Casino

JackpotCity offers over 30 online blackjack games based on the most popular rule variations, including Classic Blackjack, Multi-Hand Vegas Strip Blackjack, High Streak Blackjack, and lots of other games. Table limits vary, but normally they come in a range of $1 and $1000, and even higher. 

The rule variations used in the games are ‘dealer stands on 17’, insurance, surrender/no surrender, ‘dealer stands on soft 17’, re-splitting/no re-splitting, etc. For more details about your preferred game, view the rules by clicking a related button during the game. The most unusual and exotic blackjack titles are listed below – all are released by Switch Studios that used to cooperate with Microgaming and now partners with Games Global:

• Classic Blackjack with Sweetheart 16: The online blackjack has a rare set of side bets that pay out 200:1 at maximum (for a pair of 8 of Hearts). Table bets: $1 to $500.   
• Classic Blackjack with Noble Diamonds: Another smart blackjack version from Switch Studios. You can win x2000 bet if you match royal cards with the Noble Diamonds side bet active.
• Redeal Blackjack: The online blackjack has a unique Redeal feature, allowing the player to replace the current hand with a new one at a variable price. Table bets: $1 to $500.
• High Streak Blackjack: Your winning streaks will bring you extra money, thanks to the High Streak side bet. If you win 2 to 5 hands in a row, you will scoop up to x18 bet. The online casino blackjack is played with two card decks. 

Real Dealer blackjack in JackpotCity Casino

Real Dealer Studios produces card and table games that use pre-recorded videos. Imagine a blackjack where a beautiful dealer welcomes you to place a bet, smiles at every decision you make, and congratulates you heartily when you win. Everything on the screen looks like happening in real time. But in just a few rounds, you realise the dealer’s movements, phrases, and gestures are repetitive. Due to pre-recorded video feed, you can have a better experience than in regular online roulette. 

JackpotCity casino offers a couple of blackjack titles from Real Dealer Studios: Real Blackjack with James and Ultimate Blackjack with Olivia. The latter comes with a 21+3 side bet. Both games are also available in a free mode, unlike live games. 

Live blackjack in JackpotCity Casino

The live lobby is powered by Evolution, OnAir, Pragmatic Play, and Ezugi. You will hardly see all the four in your country because these companies do not work everywhere due to legal gambling restrictions. Adding all their blackjack games, we can conclude you can ideally get about 50 unique titles, which makes up 100+ tables. 

The most popular and interesting live blackjack titles come from Pragmatic and Evolution as the two leaders in this gaming vertical. Some of the most entertaining live blackjack games in the casino collection are:

• Live Speed Blackjack Ruby (Pragmatic): A fast-paced game with many tables that differ in bet sizes. You can configure the Auto Decisions feature and let the game Stand or Hit for you. 
• ONE Blackjack (Pragmatic): A common-draw variation featuring a six-card Charlie rule where you win automatically by getting 6 cards in your hand. There are 4 side bets. RTP is 99.28%.  
• Classic Speed Blackjack (Evolution): This multi-table blackjack has an early payout feature (called Cash Out), paying out 0.4x to 1.77x. You can make two side bets: Perfect Pairs and 21+3.
• Infinite Blackjack (Evolution): A common-draw blackjack with a Six Card Charlie rule and four side bets (Any Pair, 21+3, Bust It, and Hot 3). The top bonus payout is 250:1.
• Salon Prive Blackjack (Evolution): This high-roller edition is for rich guys who can afford the minimum bet of $1000. Moreover, you must have a $6000+ balance to enter the table.  

Many Evolution tables are handled by professional dealers speaking other languages than English.

Blackjack bonuses in JackpotCity Casino

According to the General Bonus Terms, all online casino blackjack games, except for Classic Blackjack, contribute 8% to the wagering requirements of all bonuses. Classic Blackjack counts at 2%. 

The first offer you get immediately on signing up and depositing at least $10 is a welcome package. It consists of four equal parts: a 100% match up to $400 on the first, second, third, and fourth deposits. The WR is set at x35, but keep in mind the blackjack contribution rate above. 

Let’s calculate how much bonus money you’ll have to wager to withdraw any winnings from that bonus. Suppose you get a $100 bonus and play Redeal Blackjack (8% contribution): $100 x 35 x 100 / 8 = $43,750. Now imagine playing any classic blackjack, and you’ll understand these terms are unrealistic to complete. 

Other bonuses that pop up daily in the online casino are mainly deposit match bonuses. You can click the Promotions tab in your account to see the weekly calendar. 

Loyalty program for blackjack players

Earning loyalty points for a blackjack player is an overwhelmingly challenging task since all blackjack games contribute only 1% from a real-money bet. This means you get one LP for a $100 bet and need 2500 LPs to move to the next level (Silver) from the beginner’s level. More advanced levels are harder to achieve, with 125,000 required for the top two (the first tier, Prive, is by invite only). 

Loyalty benefits are not impressive. For every 5000 LPs accumulated, you get 5 bonus credits that you can then convert into real money after an x35 wager. Other benefits relate to an accelerated earning of points – nothing imposing about it.  

Summary to JackpotCity Casino

One of the oldest online casinos in the gambling niche, JackpotCity is a good option for blackjack fans. You can choose from 30+ online blackjacks and 50+ live blackjack titles powered by top-notch companies: Evolution, Pragmatic Play, Red Rake, Microgaming, and others. The bonus program is not tailored to blackjack because of the low contribution rate (2% and 8%) of this game type. The VIP program is kind of a bog-standard, and you, as a blackjack player, can still earn loyalty points there. JackpotCity Casino has an excellent reputation with players, so we can turn a blind eye to its few shortages and recommend it to blackjack enthusiasts.